Need help with benefits or job searching in Llanelli? The Jobcentre Plus office in Llanelli provides essential support for Universal Credit, Jobseeker's Allowance, and employment services to residents across Carmarthenshire. Whether you're claiming benefits for the first time, meeting with a Work Coach, or looking for work in Llanelli's manufacturing, retail, or public sectors, this guide covers everything you need to know about accessing services at Llanelli Jobcentre. Welsh language services (Cymraeg) are available.
📍 Llanelli Jobcentre Plus Contact Details
Full Address:
Llanelli Jobcentre Plus
58 Stepney Street
Llanelli
Carmarthenshire
Wales
SA15 3TN
Phone Numbers:
General Enquiries: 0800 169 0190
Textphone (for hearing/speech impaired): 0800 169 0314
Welsh Language Line (Llinell Gymraeg): 0800 012 1888
Opening Hours:
Monday to Friday: 9:00am – 5:00pm
Saturday & Sunday: Closed
Bank Holidays: Closed
Important: Most services require appointments. Walk-in availability is limited, so always call ahead or manage your claim online through your Universal Credit account. Welsh language appointments are available on request.
🚌 How to Get to Llanelli Jobcentre Plus
Location
The Jobcentre is located on Stepney Street in Llanelli town centre, close to the main shopping area and easily accessible from the train station and bus stops.
By Car
Llanelli is accessible via the M4 (Junction 48), A484, and A476. Parking options include:
- Stepney Street on-street parking (pay and display, check restrictions)
- St Elli Shopping Centre car park (5-minute walk)
- Parc Trostre Retail Park (free parking, 10-minute drive)
- Multi-storey car park on Marble Hall Road (short walk)
- Various town centre car parks within walking distance
By Public Transport
Llanelli is well-served by train and bus services:
- By train: Llanelli railway station is a 5-minute walk from the Jobcentre (services from Swansea, Cardiff, Pembrokeshire, and beyond)
- From Swansea: First Cymru routes 116, 117 (frequent service)
- From Carmarthen: First Cymru route 280
- From Ammanford: First Cymru routes
- From Burry Port: Local bus services
- Local town services: Multiple routes serve Stepney Street and town centre
Accessibility
The Jobcentre has wheelchair access and accessible facilities. If you have specific accessibility needs or require a Welsh language interpreter, mention this when booking your appointment.
💼 Services Offered at Llanelli Jobcentre Plus
Universal Credit Support (Credyd Cynhwysol)
The Llanelli office provides comprehensive Universal Credit support including:
- Help with new Universal Credit applications (online and telephone support)
- Assistance for first-time digital claimants
- Support for people without computer access or digital skills
- Guidance on reporting changes in circumstances
- Help understanding your Universal Credit statement and payments
- Advance payment applications and budgeting advice
- Support for those transitioning from legacy benefits (JSA, ESA, Tax Credits)
- Childcare costs and housing element assistance
- Support available in Welsh (Cymraeg)
Jobseeker's Allowance (JSA / Lwfans Ceisio Gwaith)
For existing JSA claimants, support includes:
- JSA renewal and ongoing claim management
- Jobseeking requirement guidance and evidence
- Regular signing appointments
- Managed migration support to Universal Credit
- Help with suitable work requirements
Work Coach Appointments
Work Coaches at Llanelli Jobcentre provide personalized employment support:
- One-to-one career guidance appointments
- Job search strategies for Carmarthenshire and South West Wales
- Help identifying opportunities in manufacturing, automotive, retail, and care sectors
- Support for finding work in nearby Swansea and beyond
- Skills assessment and training pathway planning
- Self-employment and business start-up guidance
- Referrals to specialist employment programs
- Support for workers affected by redundancy in manufacturing sectors
- Welsh language Work Coach appointments available
CV, Application & Interview Support
Practical job-hunting assistance includes:
- CV writing workshops and individual CV reviews
- Application form completion help (English and Welsh)
- Mock interviews and interview technique coaching
- Cover letter writing support
- Online job application guidance
- Digital skills training for job searching
- Sector-specific application advice for local industries
- Bilingual CV and application support
Additional Services
- Benefit eligibility assessments and advice
- Employment and Support Allowance (ESA) support
- Disability and health-related benefit guidance
- Referrals to Coleg Sir Gâr (Carmarthenshire College)
- Over-50s employment support programs
- Young person's employment schemes (16-24 year olds)
- Travel to interview financial assistance
- Work placement and apprenticeship opportunities
- Support for ex-offenders returning to work
- Crisis support and welfare referrals
🖥️ Online Services - Managing Your Claim Digitally
Most Universal Credit services can be managed online through your account:
- Report changes in circumstances (income, address, household, childcare)
- View payment schedules and detailed statements
- Upload documents and evidence
- Message your Work Coach via your journal
- Record job search activities and applications
- Book, reschedule, and manage appointments
- Update your claimant commitment
Need help with online services? Llanelli Jobcentre can provide computer access and digital support during office hours. Call to arrange assistance. Support is available in Welsh.
📋 What to Bring to Your Appointment
To ensure your appointment is productive, bring:
- Photo identification (passport, driving licence, or national ID card)
- National Insurance number
- Proof of address dated within last 3 months (utility bill, council tax letter, tenancy agreement)
- Bank account details (for benefit payments)
- Details of any savings, investments, or assets
- Complete employment history with dates and employer details
- Medical certificates, fit notes, or hospital letters if claiming health-related benefits
- Recent payslips if currently employed or recently unemployed
- P45 form if you've left employment
- Rent or mortgage statements for housing cost support
- Childcare provider details and costs if claiming childcare support
❓ Common Questions About Llanelli Jobcentre
Do I need an appointment?
Yes, most services now operate by appointment only. Contact the Jobcentre by phone or through your Universal Credit account to book. Emergency same-day appointments may be available for urgent situations.
Can I have my appointment in Welsh?
Yes, Welsh language services are available. Request a Welsh-speaking Work Coach when booking your appointment by calling the Welsh Language Line on 0800 012 1888.
What if I miss my appointment?
Contact the Jobcentre as soon as possible to rebook. Missing appointments without good reason can result in benefit sanctions affecting your payments.
Can I apply for Universal Credit at the Jobcentre?
Universal Credit applications must be made online at gov.uk/universal-credit. However, Llanelli Jobcentre staff can help you complete your online application if needed.
What if I'm homeless or facing eviction?
The Jobcentre can provide immediate support and refer you to Carmarthenshire County Council's housing services. Emergency accommodation and the Discretionary Assistance Fund may be available.
What types of jobs are available in Llanelli?
Llanelli offers opportunities in manufacturing (automotive components, metals), retail, hospitality, healthcare, public services, and logistics. The town is also close to Swansea for additional employment opportunities.
Can the Jobcentre help with training and courses?
Yes, Work Coaches can refer you to Coleg Sir Gâr, Working Wales, and other training providers offering courses in English and Welsh.
💡 Employment Support Programs
Depending on your circumstances, you may be eligible for:
- Restart Scheme: Intensive employment support for those unemployed 12+ months
- Work and Health Programme: Support for people with health conditions or disabilities
- Working Wales (Gweithio Cymru): Welsh Government employability program with personalized support
- Jobs Growth Wales+: Paid work placements for 16-24 year olds
- ReAct: Training and support for redundant workers in Wales
- Sector-Based Work Academies: Pre-employment training with guaranteed interviews
- Skills Bootcamps: Free intensive training in digital, technical, and green skills
- Apprenticeships Wales: Earn while you learn opportunities
- Young Recruits Programme: Support for young people entering employment
🏢 Local Resources & Support Services in Llanelli
Citizens Advice Carmarthenshire (Cyngor ar Bopeth Sir Gaerfyrddin)
Free, confidential advice on benefits, debt, housing, and employment.
Llanelli Office: Stepney Street
Phone: 0808 250 5700
cavocarmarthenshire.org.uk
Service available in English and Welsh
Carmarthenshire County Council (Cyngor Sir Gaerfyrddin)
Council Tax Reduction, housing support, Discretionary Assistance Fund, and local services.
Phone: 01267 234567
carmarthenshire.gov.wales
Services available bilingually
Coleg Sir Gâr (Carmarthenshire College)
Further education, training courses, apprenticeships, and adult learning in English and Welsh.
Graig Campus, Sandy Road, Llanelli
Phone: 01554 748000
colegsirgar.ac.uk
Working Wales (Gweithio Cymru)
Welsh Government's careers and employment support service.
Phone: 0800 028 4844
workingwales.gov.wales
Bilingual service
Careers Wales
Careers information, advice, and guidance for all ages.
careerswales.gov.wales
Local Food Banks
- Llanelli Foodbank (Trussell Trust)
- Local church and community food distribution centers
Mental Health Support
- Hywel Dda Health Board Mental Health Services: 01554 899000
- C.A.L.L. Mental Health Helpline (Wales): 0800 132 737
- Community mental health teams in Carmarthenshire
🏭 Key Local Employers & Industries in Llanelli
Llanelli and Carmarthenshire's employment sectors include:
- Automotive Manufacturing: Automotive component suppliers and engineering firms
- Metals & Manufacturing: Light manufacturing, metals processing
- Retail: St Elli Centre, Parc Trostre Retail Park, town centre shops
- Healthcare: Hywel Dda University Health Board, Prince Philip Hospital, care homes
- Public Sector: Carmarthenshire County Council, schools, emergency services
- Logistics & Distribution: Warehouses, transport companies
- Hospitality & Tourism: Coastal tourism, restaurants, hotels
- Agriculture & Food: Rural farming, food processing
- Construction: Housebuilding and infrastructure projects
Major Nearby Employers
- Tata Steel (Port Talbot - 20 miles)
- DVLA (Swansea - 11 miles)
- Swansea University and NHS trusts
🏴 Welsh Language Services (Gwasanaethau Cymraeg)
As a Welsh resident, you have the right to access services in Welsh:
- Welsh Language Line: 0800 012 1888 for Welsh-speaking advisors
- Welsh-speaking Work Coaches: Available by appointment
- Bilingual documents: Many forms and guidance available in Welsh
- Welsh medium training: Courses available through Coleg Sir Gâr and providers
- Working Wales: Fully bilingual careers and employment support
🏴 Wales-Specific Benefits & Support
As a Welsh resident, you may be eligible for Wales-specific support:
- Discretionary Assistance Fund (DAF): Emergency Assistance Payments and Individual Assistance Payments for crisis situations
- Council Tax Reduction Scheme: Administered by Carmarthenshire County Council
- Free Prescriptions: All prescriptions are free in Wales
- ReAct Programme: Support for workers made redundant or at risk of redundancy
- School Essentials Grant: Help with school uniform and equipment costs
- Working Wales support: Additional employability services
🔗 Essential Online Resources
- Universal Credit - Apply & Manage (Credyd Cynhwysol)
- Find a Job Service (Government Job Search)
- Benefits Calculator - Check What You Can Claim
- Working Wales (Gweithio Cymru) - Bilingual Service
- Careers Wales - Advice & Guidance
- Discretionary Assistance Fund Wales
- Carmarthenshire Benefits Information
➡️ Nearby Jobcentre Plus Offices
If Llanelli is not convenient, these nearby offices also serve the region:
- Ammanford Jobcentre Plus (12 miles)
- Carmarthen Jobcentre Plus (13 miles - full-service office)
- Swansea Jobcentre Plus (11 miles - larger office)
- Neath Jobcentre Plus (20 miles)
- Burry Port (limited services - check availability)
📢 Current Job Opportunities in Llanelli & Carmarthenshire
Explore the latest vacancies in Llanelli and surrounding areas:
- Search Llanelli Jobs on CV Library
- Find a Job Service (Government)
- All Carmarthenshire Jobs
- Swansea Jobs (nearby opportunities)
- Working Wales Job Search
- Careers Wales Vacancies
📞 Important Contact Numbers
- Universal Credit Helpline: 0800 328 5644 (Monday-Friday, 8am-6pm)
- Welsh Language Universal Credit: 0800 328 1744
- Jobseeker's Allowance: 0800 169 0190
- Welsh Language Line (All Benefits): 0800 012 1888
- Employment and Support Allowance (ESA): 0800 169 0310
- Personal Independence Payment (PIP): 0800 121 4433
- Pension Credit: 0800 99 1234
- Child Benefit: 0300 200 3100
- Working Wales: 0800 028 4844
- Discretionary Assistance Fund: 0800 859 5924
- Benefit Fraud Hotline: 0800 854 440
- C.A.L.L. Mental Health Helpline: 0800 132 737 (free, 24/7)
- Samaritans: 116 123 (free, 24/7)
⏰ Best Times to Visit
The Jobcentre tends to be quieter mid-morning (10am-12pm) and mid-afternoon (2pm-4pm). Monday mornings and late Friday afternoons are typically busiest. Booking appointments during off-peak times may result in shorter wait times.
This website provides independent information about Jobcentre Plus services in Llanelli and Carmarthenshire. For official DWP information, visit gov.uk/contact-jobcentre-plus. For Welsh Government services, visit gov.wales. Information is accurate as of 2025 but services and contact details may change. Always verify current details before visiting. / Mae'r wefan hon yn darparu gwybodaeth annibynnol am wasanaethau Canolfan Byd Gwaith yn Llanelli a Sir Gaerfyrddin.
Find more Jobcentre locations, opening hours, and contact details in our UK Jobcentre directory.
Jobs Near Llanelli Jobcentre Plus
Looking for work near Llanelli? Below are current vacancies from employers in the area, updated regularly. You can also visit Llanelli Jobcentre Plus in person for support from a work coach, or search the full UK Jobcentre Plus jobs directory.
