Find your local Jobcentre Plus office in Caerphilly. The Caerphilly Jobcentre Plus office is located at 1 Castle Street in the centre of Caerphilly and provides a comprehensive range of employment support and benefit services to jobseekers and claimants living in Caerphilly and the surrounding areas of Caerphilly County Borough. Whether you are looking for work, need to make a new benefit claim, require advice on Universal Credit, or need help getting back into employment, the Caerphilly Jobcentre Plus office is your local point of contact for government employment and welfare services in the area.
Job Search Services at Caerphilly Jobcentre Plus
The Caerphilly Jobcentre Plus office offers a range of job search tools and resources to help you find suitable employment in Caerphilly and the wider South Wales area. Work coaches and advisers are on hand to help you identify vacancies, prepare for interviews and plan your next steps back into work.
Services available include access to Jobpoint terminals for information on job vacancies, help creating a new CV tailored to the types of roles you are looking for, guidance on uploading your CV to job sites and online employment platforms, one-to-one support from a work coach or employment adviser, access to training and skills programmes to improve your employment prospects, help with job applications, covering letters and interview preparation, and information on apprenticeships, volunteering and work experience opportunities in Caerphilly and across the South Wales Valleys.
Key Benefits Available at Caerphilly Jobcentre Plus
The Caerphilly Jobcentre Plus office provides information and support for a wide range of benefits and financial assistance. Some of the most frequently claimed benefits in the Caerphilly area include the following.
Universal Credit is the main working-age benefit for people on a low income or out of work. It replaced six older benefits including Housing Benefit, Working Tax Credit and Income Support with a single monthly payment paid directly into your bank account. Universal Credit can be claimed whether you are in work or out of work, with the amount adjusting automatically as your earnings change.
Personal Independence Payment (PIP) is a tax-free benefit for people aged 16 to State Pension age with a long-term physical or mental health condition or disability affecting their daily life or ability to get around. PIP is not means-tested and is not affected by your income or savings.
Jobseeker's Allowance (JSA) provides financial support for people who are out of work and actively seeking employment. New Style JSA is based on your National Insurance contributions and can be claimed alongside Universal Credit in some circumstances.
Employment and Support Allowance (ESA) provides financial help for people who are unable to work due to a health condition or disability. New Style ESA is contribution-based and is assessed through the Work Capability Assessment.
Carer's Allowance is available to people providing at least 35 hours of unpaid care per week to a disabled person. It is one of the most frequently unclaimed benefits in the UK and is always worth checking if you have caring responsibilities.
Pension Credit tops up the income of people over State Pension age who are on a low income. Receiving Pension Credit also unlocks entitlement to other support including Housing Benefit, a free TV licence for over-75s and help with NHS costs.
Budgeting Loans from the Social Fund provide interest-free emergency financial assistance for people on certain benefits facing unexpected essential costs, repaid through future benefit payments.
Caerphilly Jobcentre Plus Telephone Numbers
- New Benefit Claims: 0800 055 6688
- Jobseeker's Allowance, ESA and Income Support (existing claims): 0800 169 0190
- Universal Credit: 0800 328 5644
- Social Fund: 0800 169 0140
- Tax Credits: 0345 300 3900
- Pension Credit: 0800 99 1234
- Welsh Language Helpline: 0800 169 0207
- Textphone (hearing or speech impairments): 0800 169 0314
All 0800 numbers are free to call from landlines and mobile phones. Lines are open Monday to Friday between 8am and 6pm unless otherwise stated.
Caerphilly Jobcentre Plus Opening Hours
- Monday: 9:00am – 5:00pm
- Tuesday: 9:00am – 5:00pm
- Wednesday: 10:00am – 5:00pm
- Thursday: 9:00am – 5:00pm
- Friday: 9:00am – 5:00pm
- Saturday: Closed
- Sunday: Closed
Please note that Wednesday opening is later at 10:00am. Opening hours may vary on bank holidays so always check before travelling.
Caerphilly Jobcentre Plus Address
Jobcentre Plus
1 Castle Street
Caerphilly
Wales
CF83 1UA
The Caerphilly Jobcentre Plus office is located at 1 Castle Street in the centre of Caerphilly, close to the famous Caerphilly Castle. Caerphilly railway station on the Transport for Wales Valley Lines network is within easy walking distance of Castle Street, providing services to Cardiff Central, Rhymney and across the South Wales Valleys. Local bus routes also serve Caerphilly from across Caerphilly County Borough. If you have an appointment, arrive in good time and bring any relevant documents or correspondence relating to your claim or enquiry.
Other Jobcentre Plus Offices Near Caerphilly
Other Jobcentre Plus offices within reasonable distance of Caerphilly include Blackwood Jobcentre Plus at Newbridge House, 75-77 High Street, Blackwood, NP12 1YY and Bargoed Jobcentre Plus at Charleston House, 44-46 High Street, Bargoed, CF81 8RD. Cardiff Jobcentre Plus at 64 Charles Street, Cardiff, CF10 2GS also serves the wider South Wales area. If you are unsure which office is most convenient for your location, call the DWP helpline on 0800 055 6688 for guidance.
Accessibility
The Caerphilly Jobcentre Plus office provides accessible facilities for visitors with disabilities. Welsh language services are available on request. Language Line interpreter services and BSL access are also available. Please inform staff of any accessibility or language requirements when booking your appointment.
Map and Directions
Use the map below to find the Caerphilly Jobcentre Plus office at 1 Castle Street, Caerphilly, CF83 1UA.
Looking for a different location? Browse our complete directory of Jobcentre Plus offices throughout the UK.
Jobs Near Caerphilly Jobcentre Plus
Looking for work near Caerphilly? Below are current vacancies from employers in the area, updated regularly. You can also visit Caerphilly Jobcentre Plus in person for support from a work coach, or search the full UK Jobcentre Plus jobs directory.
