Dalkeith Jobcentre Plus is located at 7 Buccleuch Street in Dalkeith town centre, Midlothian. The office provides comprehensive employment support, Universal Credit assistance, and job search services for Dalkeith and surrounding Midlothian communities including Bonnyrigg, Newtongrange, Gorebridge, and Lasswade. This guide covers everything you need to know about visiting Dalkeith Jobcentre including location details, opening hours, services available, and local employment opportunities.
Quick Information
- Address: 7 Buccleuch Street, Dalkeith, Midlothian, EH22 1HB
- Phone: 0800 169 0310 (General enquiries)
- Universal Credit: 0800 328 5644
- Opening Hours: Mon-Tue, Thu-Fri 9am-5pm | Wed 10am-5pm
- Nearest Station: Eskbank Station (10 min walk)
Location and How to Get There
Address
Dalkeith Jobcentre Plus
7 Buccleuch Street
Dalkeith
Midlothian
EH22 1HB
By Train
Eskbank Railway Station is 10 minutes walk from the jobcentre:
- Location: Dalhousie Road, Eskbank
- Services: ScotRail Borders Railway services
- Routes: Edinburgh Waverley (10 mins), Tweedbank (40 mins)
- Connections: Galashiels, Stow, Gorebridge
- Frequency: Hourly service throughout the day
Walking directions from Eskbank Station: Exit the station and walk east along Dalhousie Road towards Dalkeith town centre. Turn left onto Buccleuch Street. The jobcentre is on the right-hand side, approximately 10 minutes walk.
By Bus
Dalkeith town centre is well-served by Lothian Buses:
- Route 3: Edinburgh-Mayfield-Dalkeith (frequent service)
- Route 29: Edinburgh-Musselburgh-Dalkeith
- Route 31: Edinburgh-Danderhall-Dalkeith
- Route 33: Bonnyrigg-Dalkeith-Musselburgh
- Route 49: Gorebridge-Dalkeith-Edinburgh
- Bus stops: Buccleuch Street stops outside or within 2 minutes walk of jobcentre
By Car and Parking
Driving directions:
- From Edinburgh: A68 or A7 south (20 mins, 7 miles)
- From Penicuik: A768 north via Bonnyrigg (10 mins)
- From Musselburgh: A6124 south (10 mins)
- From Gorebridge: A7 north (10 mins)
Parking:
- Buccleuch Street: On-street parking (limited, restrictions apply)
- Town centre car parks: Short stay options nearby
- Free parking: Some free parking on surrounding streets (check signs)
- Public transport recommended: Given frequent bus and train services from Edinburgh
Accessibility
- Level entrance - wheelchair accessible
- Hearing loop system installed
- BSL interpreters available (book in advance)
- Language Line interpretation services
- Accessible facilities throughout building
Opening Hours
| Day | Hours |
|---|---|
| Monday | 9:00am - 5:00pm |
| Tuesday | 9:00am - 5:00pm |
| Wednesday | 10:00am - 5:00pm |
| Thursday | 9:00am - 5:00pm |
| Friday | 9:00am - 5:00pm |
| Saturday | Closed |
| Sunday | Closed |
Note: The jobcentre is closed on Scottish public holidays (which differ from England). Wednesday opening is 10am (not 9am) for staff training.
Contact Information
Phone Numbers
General Jobcentre Enquiries:
- Phone: 0800 169 0310
- Textphone: 0800 169 0314
- Hours: Monday-Friday, 8am-6pm
Universal Credit Helpline:
- New and existing claims: 0800 328 5644
- Textphone: 0800 328 1344
- Hours: Monday-Friday, 8am-6pm
- From abroad: +44 (0)24 7664 6544 (charges apply)
Online Services
- Universal Credit account: gov.uk/sign-in-universal-credit
- Apply for UC: gov.uk/apply-universal-credit
- Find a Job: findajob.dwp.gov.uk
- Report a change: Via your UC online account
Services Available
Universal Credit Support
- New Universal Credit claims assistance
- Help with online applications and UC journal
- Change of circumstances reporting
- Payment queries and advance payments
- Budgeting advice and budgeting loans
- Housing element support (Scottish Housing Payment)
- Computer and internet access for claims
Job Search and Employment Support
- Work coach one-to-one appointments
- Personalized job search plans
- CV writing workshops and reviews
- Interview preparation and practice
- Job application support
- Access to Find a Job service
- Edinburgh and Midlothian recruitment event information
Training and Skills Development
- Skills Bootcamps (digital, construction, green energy)
- Sector-based Work Academy Programmes (SWAPs)
- Traineeships for 16-24 year olds
- Modern Apprenticeships (all ages)
- Functional skills training (English, Maths, IT)
- Referrals to Skills Development Scotland
Specialist Support Services
- Disability Employment Advisors: Support for disabled jobseekers
- Mental health employment support: Specialist advisors
- Youth employment programmes: 16-24 years support
- 50+ employment support: Experienced worker programmes
- In-work progression: Support for those already employed
- Self-employment support: New Enterprise Allowance
What to Bring to Your Appointment
For Universal Credit Claims
- Proof of identity (passport, driving licence, birth certificate)
- National Insurance number
- Bank account details
- Tenancy agreement or mortgage details
- Rent statements (Scottish Housing Payment)
- Council Tax bill
- Details of any savings or capital over £6,000
- Childcare costs details (if applicable)
- Medical evidence (if claiming due to health condition)
For Job Search Appointments
- Current CV (if you have one)
- Details of qualifications and work history
- Job search activity records
- List of jobs applied for
- Any correspondence from employers
Booking Appointments
How to Book
Online: Through your Universal Credit journal (recommended)
Phone: Call 0800 169 0310 (Monday-Friday 8am-6pm)
In person: Visit during opening hours
Walk-In Services
Walk-ins are accepted but appointments are strongly recommended:
- Appointment holders seen first
- Walk-in waiting times can be 30-60 minutes
- Busiest times: Monday mornings, first week of the month
- Quieter times: Tuesday-Thursday mid-morning, Friday afternoons
Telephone and Video Appointments
Many appointments now conducted remotely:
- Work coach check-ins via phone
- Video appointments available (requires internet access)
- Reduces need to travel
- Can be scheduled outside standard office hours
Local Area Information
About Dalkeith
Dalkeith is a historic market town in Midlothian with a population of around 12,000. Located just 7 miles southeast of Edinburgh, Dalkeith serves as an important residential and commercial centre for Midlothian. The town has strong connections to Edinburgh via the Borders Railway and frequent bus services.
Major Local Employers
Retail and Supermarkets:
- Tesco, Asda, Lidl, Co-op in Dalkeith
- Dalkeith town centre independent shops
- Straiton Retail Park (nearby - major employer)
- Fort Kinnaird Retail Park (Edinburgh - accessible by bus)
Healthcare and Social Care:
- Royal Infirmary of Edinburgh (accessible via bus)
- Midlothian Community Hospital
- GP surgeries and medical centres
- Care homes across Midlothian
- Domiciliary care providers
- Spark of Genius (children with additional needs support)
Public Sector:
- Midlothian Council (major local employer)
- Schools across Dalkeith and Midlothian
- Edinburgh College Midlothian Campus
- Police Scotland
- Scottish Fire and Rescue Service
Distribution and Logistics:
- Shawfair distribution centres (Amazon, major logistics)
- Hardengreen Business Park
- Courier and delivery services
- Food and drink distribution
Manufacturing and Engineering:
- Northern Forklifts (field engineers)
- Manufacturing firms in Midlothian
- Construction companies
- Engineering services
Hospitality and Tourism:
- Dalkeith Country Park (visitor attraction)
- Hotels and guest houses
- Restaurants, cafes, and pubs
- Events and catering
Edinburgh Commuter Opportunities
Many Dalkeith residents commute to Edinburgh (10 mins by train, 20-30 mins by bus):
- Edinburgh employment: Finance, professional services, tech, healthcare, hospitality, retail
- Major employers: Scottish Government, NHS Lothian, University of Edinburgh, banks, tech companies
- Transport: Frequent ScotRail services and Lothian Buses routes
Nearby Facilities
- Library: Dalkeith Library and Arts Centre, 2 White Hart Street (free WiFi, computers)
- Council offices: Midlothian Council headquarters, Buccleuch Street
- Post Office: Dalkeith town centre
- Banks: Limited branches - nearest major banks in Edinburgh
- Citizens Advice: Dalkeith office (contact for location)
Frequently Asked Questions
Do I need an appointment to visit Dalkeith Jobcentre?
While walk-ins are accepted, appointments are strongly recommended. You can book via your Universal Credit journal online or by calling 0800 169 0310. Walk-in waiting times are typically 30-60 minutes.
How do I get to Dalkeith Jobcentre from Edinburgh?
Take the ScotRail Borders Railway from Edinburgh Waverley to Eskbank (10 mins, hourly service), then 10 minutes walk to Buccleuch Street. Alternatively, Lothian Bus routes 3, 29, or 31 run frequently from Edinburgh to Dalkeith town centre.
How do I claim Universal Credit?
Apply online at gov.uk/apply-universal-credit. If you need help with your application, contact the jobcentre to book an appointment. Computer access is available at the jobcentre and at Dalkeith Library.
What if I miss my appointment?
Contact the jobcentre as soon as possible on 0800 169 0310 to rearrange. Missing appointments without good reason can affect your Universal Credit payments (sanctions may apply).
Is parking available at the jobcentre?
Limited on-street parking is available on Buccleuch Street and surrounding streets. Given excellent public transport links from Edinburgh and across Midlothian, bus or train is recommended.
Can the jobcentre help me find work in Edinburgh?
Yes, work coaches can help you search for and apply to Edinburgh vacancies. Dalkeith's proximity to Edinburgh via the Borders Railway makes commuting very accessible.
What's the National Entitlement Card?
In Scotland, under-22s, over-60s, and disabled people get free bus travel with the National Entitlement Card. This makes commuting to jobs in Edinburgh and across Scotland easier. Ask your work coach about applying.
How far does Dalkeith Jobcentre serve?
The office serves Dalkeith and surrounding Midlothian areas including Bonnyrigg, Newtongrange, Gorebridge, Mayfield, Lasswade, and villages across central and southern Midlothian.
Ready to Get Started?
Contact Dalkeith Jobcentre Plus for support with your job search or Universal Credit claim
Other Midlothian and Edinburgh Jobcentres
- Edinburgh Jobcentre Plus Offices - Multiple locations across Edinburgh
- Musselburgh Jobcentre Plus - East Lothian, accessible from Dalkeith
- Penicuik Jobcentre Plus - South Midlothian
Additional Support in Dalkeith and Midlothian
Citizens Advice Midlothian:
- Website: cabmidlothian.org.uk
- Adviceline: 0808 800 9060
- Free advice on benefits, debt, housing, employment
Midlothian Council Support:
- Website: midlothian.gov.uk
- Phone: 0131 270 7500
- Council tax reduction, discretionary housing payments
- Scottish Welfare Fund (crisis grants and community care grants)
Midlothian Foodbank:
- Trussell Trust foodbank - referrals via jobcentre, Citizens Advice, or churches
- Distribution centres across Midlothian
Mental Health Support:
- NHS 24: 111 (24/7)
- Breathing Space: 0800 83 85 87 (6pm-2am weekdays, 24hrs weekends)
- Samaritans: 116 123 (24/7)
Debt Advice:
- StepChange Scotland: 0800 138 1111
- National Debtline: 0808 808 4000
- Christians Against Poverty: 0800 328 0006
Skills Development Scotland:
- Phone: 0800 917 8000
- Website: skillsdevelopmentscotland.co.uk
- Careers advice, training courses, Modern Apprenticeships
Disclaimer: JobcentrePlusOffices.co.uk is an independent information website not affiliated with DWP or Jobcentre Plus. Information provided for guidance only. Always verify current details with the jobcentre before visiting. Opening hours and services may change - contact the office to confirm. Scottish public holidays differ from England and Wales.
This office is part of our full Jobcentre Plus office directory, covering locations across England, Scotland, Wales, and Northern Ireland.
Jobs Near Dalkeith Jobcentre Plus
Looking for work near Dalkeith? Below are current vacancies from employers in the area, updated regularly. You can also visit Dalkeith Jobcentre Plus in person for support from a work coach, or search the full UK Jobcentre Plus jobs directory.
