When applying for Universal Credit, you may be required to attend an interview to assess your eligibility and understand your circumstances better. This interview is an important step in the application process, and it's essential to be prepared. Here are some common questions that are often asked during a Universal Credit interview:

Your Personal Information

During the interview, you will be asked to provide personal information to verify your identity and assess your eligibility. Some of the questions you may encounter include:

  • What is your full name?
  • What is your date of birth?
  • What is your National Insurance number?
  • What is your current address?
  • Do you have any dependents?

Your Employment and Income

The interview will also focus on your employment status and income. They want to understand your financial situation and determine the appropriate level of support you may be entitled to. Here are some questions related to employment and income:

  • Are you currently employed? If yes, what is your job title and employer?
  • Have you recently been made redundant or lost your job?
  • Are you receiving any other benefits or income?
  • Do you have any savings or investments?

Your Housing Situation

Universal Credit also takes into account your housing situation, whether you rent or own a property. Expect questions like:

  • Are you currently renting or do you own your home?
  • How much is your monthly rent or mortgage payment?
  • Do you receive any housing benefits or assistance?

Health and Disability

If you have a health condition or a disability that affects your ability to work, the interview may include questions about your health status. Some questions in this area could be:

  • Do you have any long-term health conditions or disabilities?
  • Are you receiving any disability benefits or support?
  • Are there any adjustments or accommodations you may require for work?

Your Job Search Activities

Universal Credit is designed to support individuals in finding work. Therefore, they may ask about your job search activities. Some questions related to job seeking include:

  • What steps have you taken to find employment?
  • Have you attended any job interviews recently?
  • Are you actively seeking employment?
  • Are you enrolled in any training or education programs?

Additional Circumstances

Depending on your specific situation, there may be additional questions related to factors such as caring responsibilities, child maintenance, or any other relevant circumstances. Be prepared to discuss these aspects if they apply to you.

Preparing for the Interview

Now that you know some of the common questions asked at a Universal Credit interview, it's crucial to prepare effectively. Here are a few tips:

  • Gather all necessary documents and information before the interview.
  • Review your application and ensure the information provided is accurate.
  • Practice answering questions related to your personal circumstances.
  • Research the Universal Credit eligibility criteria to better understand the process.
  • Consider seeking advice from support organizations or charities.


Attending a Universal Credit interview can be a nerve-wracking experience, but being prepared can greatly increase your chances of success. By familiarizing yourself with the common questions and taking the time to gather relevant information, you can navigate the interview process with confidence. Remember, the interview is an opportunity to present your circumstances accurately and make a strong case for the support you need.

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