You can use the following DWP Gov contact information below to if you need to make your initial new benefits claim application.
Apply For Universal Credit
You can apply for Universal Credit benefits online.
If You Need To Make A New Benefits Claim?
Before you make a new claim for benefits, you must check if you’re eligible and what you can get if you live:
Service is available in Welsh (Cymraeg).
You may also need to book and attend an interview at your local Jobcentre Plus Office. You’ll be told if you need to do this after you apply.
You’ll get your first payment around 5 weeks after applying online if your application is successful. When you apply, you can ask for an advance if you need help sooner.
You Can Also Call the helpline to get help making your claim online.
Universal Credit helpline
Telephone: 0800 328 5644
Welsh language: 0800 012 1888
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm
you can also find more answers about benefits and what types of benefits you can apply for in our Frequently Asked Questions.