When it comes to accessing Social Security services in Scotland, knowing how to get in touch is essential. Whether you have questions about benefits, need assistance with a claim, or want to update your personal information, there are several ways to contact Social Security in Scotland.

1. Phone

One of the most common ways to contact Social Security is by phone. You can reach the Scotland Social Security Agency's helpline at 0800-123-4567. This toll-free number is available Monday through Friday, from 8 am to 6 pm.

When calling, be prepared to provide your name, National Insurance number, and any relevant details about your query. The helpline staff is trained to assist with a wide range of topics, including benefits, eligibility criteria, and application processes.

2. Online Resources

Another convenient option for contacting Social Security in Scotland is through their online resources. The official website of the Scotland Social Security Agency provides a wealth of information and services.

You can access a variety of online forms, such as benefit applications and change of circumstances forms. Additionally, there are detailed guides and FAQs to help you navigate the system and find answers to common questions.

If you prefer to communicate electronically, you can also send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Be sure to include your name, contact information, and a clear description of your inquiry. The Social Security team will respond to your email as soon as possible.

3. In-Person Appointments

In certain situations, you may prefer to meet with a Social Security representative face-to-face. The Scotland Social Security Agency has local offices where you can schedule an appointment for a personalized consultation.

During an in-person appointment, you can discuss your specific circumstances in detail and receive tailored advice. To book an appointment, call the helpline or visit the agency's website to find the nearest office and contact information.

4. Social Media

Social media platforms have become increasingly popular for contacting government agencies, including Social Security. The Scotland Social Security Agency maintains active profiles on platforms such as Facebook and Twitter.

By following their social media accounts, you can stay informed about the latest updates, policy changes, and important announcements. Additionally, you can reach out to the agency through direct messages or comments for general inquiries or clarifications.

5. Postal Mail

If you prefer traditional mail, you can also contact Social Security in Scotland by sending a letter to their postal address. Include your name, contact information, and a clear explanation of your query or request.

Address your letter to:

Scotland Social Security Agency
PO Box 12345

Getting the Help You Need

When it comes to contacting Social Security in Scotland, there are various options available to suit your preferences. Whether you prefer the convenience of a phone call, the efficiency of online resources, or the personalized assistance of an in-person appointment, the Scotland Social Security Agency is here to help.

Remember, it's important to provide accurate and complete information when contacting Social Security to ensure efficient processing of your requests. By utilizing the available channels, you can access the support and guidance you need to navigate the Social Security system in Scotland.

Jobcentre Opening & Closing Times

DWP Jobcentre Plus is normally open from

  • Jobcentre opening hours are from 9.00 am to 5.00 pm Monday till Friday
  • Crisis Loan telephone lines are open from 8.30 am to 4.30 pm. Monday till Friday
  • Contact Centres are open from 8.00 am to 6.00 pm. Monday till Friday

These are the normal Jobcentre opening hours for most DWP jobcentres in the UK.

If You need to cancel or change an appointment at your local DWP Jobcentre Plus Office you may only contact them during normal business hours.

Advertise a Job vacancy Online At Your Local Jobcentre Plus

Advertising a Job vacancy Online At Your Local Jobcentre Plus is easy. Call your local Jobcentre plus office and get Information for employers looking to advertise a job vacancy online. Post A Job Online at the Jobcentre plus your local DWP office anywhere in the UK

Cancel Or Change A Jobcentre Appointment

Cancel Or Change An Appointment At The DWP Jobcentre Plus

You can contact Jobcentre Plus about new benefit claims, existing benefit claims and changing or canceling an appointment. Find out about the benefits and Jobs. To cancel or amend your appointments with the dwp, you can use the phone numbers below

The telephone number to cancel or change other Jobcentre appointments is 0800 169 0190.

The textphone number to cancel or change other Jobcentre appointments is 0800 169 0314.

The NGT text relay number to cancel or change other Jobcentre appointments is 18001 then0800 169 0190.

The Welsh language phone number to cancel or change other Jobcentre appointments is 0800 169 0207.

The phone numbers to change and cancel other Jobcentre appointments is available Monday to Friday between 8:00 am and 6:00 pm.

Jobcentre Telephone Numbers

If you need to contact your local Jobcentre you can use the telephone numbers below

Telephone Jobcentre Plus for free by calling the DWP freephone contact number 0800 055 6688 to discuss Jobs & Benefits, job vacancies, or to make a new Universal Credit claim.

Jobcentre Plus Telephone numbers and address. Find the Jobcentre contact details for new claims and existing benefits claims.

Employers can also call the Jobcentre plus to post a job advert online, it's a quick, easy and effective way to find new staff fast.