Have you ever wondered how much it costs to call the DWP Jobcentre Plus? Well, when you are on the phone to them you may be surprised at what its actually costing you.
0800 numbers
Calls to 0800 numbers are free from BT landlines but you may have to pay if you use another phone company, a mobile phone, or if you are calling from abroad. Calls from mobile phones can cost up to 40p a minute, so check the cost of calls with your service provider.
0845 numbers
From June 2009, calls to 0845 numbers from BT landlines should cost no more than 4p a minute with a 3p call set up charge. You may have to pay more if you use another phone company or a mobile phone, or if you are calling from abroad. Calls from mobile phones can cost up to 40p a minute, so check the cost of calls with your service provider.
0870 numbers
From June 2009 calls to 0870 numbers from BT land lines should cost no more than 8p per minute with a 3p call set up charge. You may have to pay more if you use another phone company or a mobile phone, or if you are calling from abroad. Calls from mobile phones can cost up to 40p per minute, so check the cost of calls with your service provider.
Textphones
The textphone numbers we provide are for people who find it hard to speak or hear clearly. If you do not have a textphone, some libraries or Citizens Advice Bureaus may have one. Textphones do not receive text messages from mobile phones.
