DWP Frequently Asked Questions (faqs)

Universal Credit payment dates

Universal Credit payment dates during Christmas and New Year

Here's everything you need to know about Universal Credit payment dates that fall over the festive period.

• Universal Credit

DWP Jobcentre Plus Offices Frequently Asked Questions

These are just some of the frequently asked questions that some of our users have asked about the Department for Work & Pensions Jobcentre plus and the services provided by them.

Jobcentre Plus is a government agency in the UK that provides a range of services and support to jobseekers and employers. Established in 2002 as part of the Department for Work and Pensions, the agency has over 600 offices across the UK.

Universal Credit and prison leavers

Information for prison leavers, work coaches, and probation officers about Universal Credit.

• Universal Credit

At a Universal Credit appointment, a work coach will ask a series of questions to assess your eligibility for benefits and to provide guidance and support on finding work.

• Universal Credit

Basically for every £1 that you earn your Universal Credit benefit payments reduce by around 55p. This means the maximum you could potentially earn a month and still be entitled to the standard allowance is roughly about £670.

• Universal Credit

Contact the Pension Service to find out about State Pension eligibility, claims, payments, and complaints. You can also report a change of circumstances, for example, if you’ve changed your address.

Statutory Sick Pay (SSP) is a legal requirement for employers in the UK to pay their employees who are unable to work due to illness or injury. It serves as a safety net for workers who need financial support during their absence. Understanding the key points and information about SSP is crucial for both employers and employees.

Welcome to the Jobcentre Plus Offices website! Here, we provide you with all the information you need about Jobcentre Plus offices across the UK. Whether you're looking for employment support, advice on benefits, or simply want to find your nearest office, we've got you covered.

 Yes, if you disagree with a decision made by the Department for Work and Pensions (DWP), you have the right to challenge it by making an appeal. This can include decisions related to benefit claims, such as Employment and Support Allowance (ESA), Personal Independence Payment (PIP), and Universal Credit (UC), among others. To make an appeal, you need to follow the specific process for the type of benefit you are appealing. In general, you will need to request a mandatory reconsideration first, and if you still disagree with the decision, you can then appeal to an independent tribunal.